Sales Administrator (contract basis) : CareerCross - 2015

Curvature (formerly known as Network Hardware Resale) is the leading worldwide provider of pre-owned Cisco, Juniper and Extreme networking equipment. Recognized by Inc. magazine as one of America’s fastest-growing private companies for four consecutive years, Curvature has an international presence, offering global sales and technical support through its offices in California, New Jersey, the Netherlands, Japan & Singapore. We are expanding our Asia Pacific operations and currently looking to hire for the role of Sales Administrator. If you are hardworking and talented individual interested in joining a dynamic, international, and fast growing company that is committed to providing extraordinary customer service we invite you to submit your resume for consideration.

Sales Administrator

Job Summary:
Curvature Tokyo branch is looking for candidates with a great work ethic to join the sales organization in the sales assistant role for 6 months. This individual is responsible for providing sales support to senior sales staff, including phone support, deal coordination, problem resolution, and assistance in inventory procurement. The ideal candidate will have a polished, professional demeanor and excel in communicating with customers based in Japan, vendors and colleagues in a fast-paced environment.

Sales assistants serve as liaisons between sales representatives and shipping, receiving, accounting and other internal departments. He or she must also be able to assist customers with invoicing, shipping or product return questions.

Duties and Responsibilities:

• Answering telephone in a responsive, energetic and professional manner.


• Prioritizing customer requests between those for the salesmen and those that need to be forwarded to another resource within the organization


• Providing, researching and communicating the tracking numbers for packages to customers


• Purchasing products (given general guidelines from salesmen) for specific deals.


• Processing sales transactions and following through on every related issue from the point of shipping to the final customer follow up on satisfaction.


• Assist customer with problem resolution for items not received, damaged items or items to be returned.


• Maintaining cursory knowledge of the company’s products and services


• Performs other related duties as required

Company Description

Curvature is the world’s leading provider of pre-owned and new-surplus networking equipment and services solutions.

▽Company Size
There are over 500 employees globally, across the United States, Europe and Asia-Pacific. Curvature generated $260 million+ in revenue in 2013.

▽Customers
More than 10,000 organizations worldwide rely on Curvature, including large enterprises, government entities, educational institutions, healthcare organizations and telecommunications service providers.

▽Inventory
Curvature carries the market’s largest ($200 million) new and pre-owned product selection, including the most popular current- and previous- generation products from the leading networking and data center equipment vendors, such as Cisco, Arista, Juniper, A10, HP, IBM, Extreme and Brocade.

All pre-owned OEM-branded hardware and all new Curvature-branded hardware are backed with an industry-leading lifetime warranty.

Product Offerings:

• Complete network and data center fulfillment, product upgrades and expansions


• NetSure® hardware maintenance (next-business-day, 4-hour and onsite spare options)


• Optical transceivers, memory, cables, and accessories


• Server and storage equipment and upgrades


• Testing and sparing


• Asset recovery, de-installation, onsite logistics


• Asset management


• Network management, network monitoring, installation and configuration services

Partnerships:

• Dell PartnerDirect


• Arista Networks

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