Technical Support Engineer : CareerCross - 2015

You will be providing the highest lev…

Job Information

Recruiter

Michael Page(Japan)

Job ID

565475 

Company Type

International Company  

Job Type

Full-time  

Location

Tokyo – 23 Wards

 

Salary

6 million yen ~ 8 million yen  

Date Refreshed

Today

 

General Requirements

Minimum Experience Level

Over 1 year

 

Career Level

Mid Career

 

Minimum English Level

Business Level

 

Minimum Japanese Level

Native

 

Minimum Education Level

Bachelor’s Degree

 

Visa Status

Japanese national or permission to work in Japan required

 

Job Description

In this position, you will be handling technical issues that have come up with the e-commerce cloud platform that they provide. You will be dealing with problems that have been escalated by other support teams and will need to troubleshoot or escalate issues to the US team to resolve these issues. Depending on certain situations, you will also give consultation to clients along with Sales/Presales members to advise clients on technical issues.

Required Skills

• Native-level proficiency in Japanese, business-level English


• Technical support experience for Enterprise Clients, high communication skills


• Experience escalating technical issues to global counterparts in English


• Experience with web application development is preferred


• Knowledge in web technology such as XML, PHP, C#, Java

条件・待遇

• Annual salary: Up to 8m JPY


• Opportunities to advance your career into other divisions (such as a more technical developer role)

この案件に応募する

To apply online please click the ‘Apply’ button below. For a confidential discussion about this role please contact Sayuri Oka quoting reference number H2442870 on +813 6832 8611.

Company Description

Our client is a Global Online company that provides many B-to-B and B-to-C services. Based in the US, they have had success globally, and are growing at 25% year-on-year in Japan as well.