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As a representative of SAP ONE Service, you will be mainly responsible for SAP Large Enterprise customers and provide value of holistic SAP Service
(Consulting & Support) offerings.

Maintain good relationship with customer’s C-level and senior management level as a trusted advisor.

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Overall engagement lead for Client managing the relationship with client’s Japan IT team

Building successful partnership and growing business with the client through onsite-offshore model

Proactive follow-up with clients showcasing Client capabilities and developing business growth

Co-ordination with offshore teams in India and China to ensure project delivery goes as per plan and communicate overall status periodically to client stakeholders

Co-ordination with offshore teams in India and China to bring required expert groups for client discussions and capability demonstrations

Owning and co-ordinating RFP and RFI responses from onsite

Single point of contact from a relationship standpoint to client’s Japan team

Periodically presenting overall engagement dashboards to senior client stakeholders

Working closely with Client global account management team in US and India supporting the client to ensure alignment at an overall level

Required Skills

Skills Required

Overall 10+ years of IT experience managing client relationships and leading large engagement portfolios in Japan for IT services

Strong relationship management, and business development skills

Must have managed large teams located in different locations

Ability to have CIO level conversations and manage relationships and expectations at that level

Extensive experience of onsite-near shore-offshore model for IT services

Strong communication and analytical skills

Strong Japanese and English language skills (speaking as well as written)

Ability to effectively communicate with Japanese stakeholders in local language

Ability to co-ordinate with multiple internal groups to get things done

Exposure to financial services industry’s IT needs. Exposure to life insurance clients will be an added advantage

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