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Attractive entry level salary packageThe chance to expand your duties as your skills evolveCareer advancement opportunitiesGood work life balanceVery nice office environmentBig name company in dental technology?????????
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Joshua Davey quoting reference number H2431630 on +813 6832 8654.
We optimise online merchants’ transactional capabilities and broaden their sites’ functionality through our flagship suite of apps and services, all on one platform, providing them with the tools for total online efficiency. Tracking billions of transactions daily, our comprehensive sample size and collective insight provides key data and enables unparalleled website recovery; engagement; and conversions strategies.
Most importantly, we are a fun company to work for! For a glimpse of our corporate culture, please see this video from our recent Ve Global Conference 2014 in Tokyo; www.vimeo.com/veinteractive/vejapan2014
2. Technology Analyst
This role is a key position within the Account Management team that requires you to ensure that the Japanese client’s expectations are met within the confines of a service level agreement (SLA) using Ve’s proprietary software suite and services.
You will be trained at Ve Interactive in Hong Kong and/or London.
There are four primary objectives associated with this role;
a. 1st line support VeJapan
Using Ve’s software suite you will deal with enquiries and queries using the help desk system to administer email campaigns (VeContact), artificial intelligent chat agent (VeChat), bounce rate reduction (VeAssist) and ad-retargetting (VeGenie). Set-up new clients from scratch using VeConnect to configure, test through to ‘go live’.
b. Client Analysis
Review client metrics and advise sales/account managers on any exceptions (health check)
c. Assisting global office colleagues
As above, on an international basis.
d. Training and personal development
There is a rolling training program where you will learn the latest features and workflow processes. You will also contribute to the continual improvement of Ve’s software and processes.
3. Qualifications
You are a process oriented thinker with an eye for detail who has good verbal and writing skills. You will be self-motivated and organized with the ability to work independently or within a small team.
Your ability to communicate concisely to all facets of the business is crucial to the success of providing great customer support. Therefore being able to develop a high degree of knowledge about Ve’s software suite and how it functions on a client’s site is highly critical to the role.
You will therefore have a confident manner alongside written and verbal communication skills in English (Japanese skills appreciated but not required).
You will have a good understanding of how to analyse problems and more importantly the desire to resolve them.
Primary Technical Skills:
Knowledge of HTML and CSS
Basic knowledge of JQuery
Understanding of JavaScript
View the original article here
We optimise online merchants’ transactional capabilities and broaden their sites’ functionality through our flagship suite of apps and services, all on one platform, providing them with the tools for total online efficiency. Tracking billions of transactions daily, our comprehensive sample size and collective insight provides key data and enables unparalleled website recovery; engagement; and conversions strategies.
Most importantly, we are a fun company to work for! For a glimpse of our corporate culture, please see this video from our recent Ve Global Conference 2014 in Tokyo; www.vimeo.com/veinteractive/vejapan2014
2. Technology Analyst
This role is a key position within the Account Management team that requires you to ensure that the Japanese client’s expectations are met within the confines of a service level agreement (SLA) using Ve’s proprietary software suite and services.
You will be trained at Ve Interactive in Hong Kong and/or London.
There are four primary objectives associated with this role;
a. 1st line support VeJapan
Using Ve’s software suite you will deal with enquiries and queries using the help desk system to administer email campaigns (VeContact), artificial intelligent chat agent (VeChat), bounce rate reduction (VeAssist) and ad-retargetting (VeGenie). Set-up new clients from scratch using VeConnect to configure, test through to ‘go live’.
b. Client Analysis
Review client metrics and advise sales/account managers on any exceptions (health check)
c. Assisting global office colleagues
As above, on an international basis.
d. Training and personal development
There is a rolling training program where you will learn the latest features and workflow processes. You will also contribute to the continual improvement of Ve’s software and processes.
3. Qualifications
You are a process oriented thinker with an eye for detail who has good verbal and writing skills. You will be self-motivated and organized with the ability to work independently or within a small team.
Your ability to communicate concisely to all facets of the business is crucial to the success of providing great customer support. Therefore being able to develop a high degree of knowledge about Ve’s software suite and how it functions on a client’s site is highly critical to the role.
You will therefore have a confident manner alongside written and verbal communication skills in English (Japanese skills appreciated but not required).
You will have a good understanding of how to analyse problems and more importantly the desire to resolve them.
Primary Technical Skills:
Knowledge of HTML and CSS
Basic knowledge of JQuery
Understanding of JavaScript
View the original article here
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---Required Skills:
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The Specialized Group was established in 2001 to fulfill the recruitment needs of Tokyo’s business community. Since then we have successfully completed retained and contingency searches for many leading financial institutions, multinationals and specialist businesses in Japan. Our consultants are divided between four teams, specializing in Financial Services, IT, Commerce? Human Resources, Compliance, Sales & Marketing and PR, communications. As a company, we are committed to ongoing staff training and development in order to maintain the high degree of trust and quality of service for which we are known. For more information, please visit www.specialized-group.com
Specialized Group is currently looking for experienced recruitment consultants to join our IT Team as Consultants or Senior Consultants.
? Our success is based on a strong culture of teamwork, trust and a commitment to delivering the right results for our candidates and clients. We select and promote people that enjoy working together and share common values, values that emphasize understanding and supporting each other and everyone we do business with.
? As a member of our Technology team, you will be expected to develop strong relationships with both candidates and client companies, and provide end-to-end recruitment solutions.
? We already have strong relationships with many major companies in the industry, and are looking for somebody to further develop and strengthen our presence in this market.
---Required Skills:
? Bilingual ability in Japanese and English is a plus.
? Successful candidates are likely to have previous experience as a recruitment consultant or researcher, or a strong knowledge of the high-tech industry and an interest in technology. Candidates should be able to develop strong business relationships with both major organisations as well as individual candidates, and understand the processes involved with both new business development as well as existing account management.
? Candidates with outgoing personalities and excellent communication skills are likely to succeed in this role.
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