カスタマーサポート・アナリシスト　Customer Support Analyst

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We are looking for highly talented and ambitious individuals to join our team at MICROS. We offer an exciting career opportunity to open-minded people who have a passion for the industries such as hotel/restaurant, system management and software implementation consulting. We also provide oversea training and global office communications, you can maximize your English communication ability.

Do you want to join the world class MICROS-Fidelio ?

Apply today!

RESPONSIBILITIES:
- 1st level product suite customer support
- Entry, tracking and management of all incoming support calls
- Liaise with Asia-pacific offices
- Oversea training provided
- You can pursue your career in software implementation consulting and management. And explore your skills in our international offices!

Qualifications:
- a minimum of six months related experience
- working experience in English
- Proficiency with computers in a Windows environment
- Available for varied hours/shifts in 24-hour/365 days a year department setting

Desirable:
- Prior Help Desk or Hospitality experience is a plus
- Previous experience of using MICROS’ products
- ability to learn new technologies
- looking for a career path in IT, or consulting industries
- experience in Hospitality industry

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