Senior Relationship Manager - Eaton Vance - 日本

Basic Purpose:

Responsible for all aspects of assigned existing client and distribution partner relationships with significant focus in Japan as well as Korea and other locales in Asia working in team based model with new business development, consultant relations and other relationship management professionals. Fluency in Japanese and English and ability to work in Japan is a requirement. While the primary investment focus of this role will be on floating rate loans, it is expected that this individual will have the knowledge to represent other focus investment strategies in client and client consultant. Focus will be on developing detailed client plan to ensure revenue retention and ensuring that all day-to-day service, investment related and ad-hoc needs are met. Develops internal partnerships within EV and affiliate organizations to add value to client relationships and further enhance and grow firm presence in assigned region.

Primary Responsibilities :

• Maintain and enhance relationships with existing Japanese and other Asian or regional clients and distribution partners as assigned with focus on client service and retention.
  


• Ensure that all service and contractual client requirements are met in accordance with client expectations in terms of timeliness, accuracy and language requirements.
  


• Ability to act as investment team resource representing various investment strategies, with primary focus on Bank Loan, for the Japanese marketplace constituents including existing clients and distribution partners, their consultants and clients in other region and EV locations. Ability to participate in other marketplace speaking engagements as required such as client conferences.
  


• Primary point of contact for Singapore based business development team and EV relationship manager and client service team on coordinating the travel and meeting logistics for their initiatives in region.
  


• Assist in development of regionally appropriate client materials including distribution partner marketing materials including participation in development of white papers and other thought leadership collateral.
  


• Assist with product development initiatives related to bank loan and other investment strategies including new vehicle development and existing vehicle enhancements related to existing relationships.
  


• Assist with regional marketplace communications with language translation as required.
  


• Assist in development of region specific industry best practices in client materials.
  


• Acquires and maintains in-depth knowledge of the firm’s products and services.
  


• Working with broader Eaton Vance team, coordinate and host meetings (introductory, due diligence, , etc.) for Japanese clients and their consultants in Boston (or affiliate company location) working with appropriate support, marketing etc. teams. This is meant to be for existing clients only.
  


• Assists with related additional projects or initiatives as requested, including acting as bank loan and other strategy subject matter expert for other EVMI business and client initiatives- as necessary.
  

Job Requirements :

• Bachelor’s degree or equivalent. CFA designation and or MBA preferred and strongly encouraged.
  


• Minimum of seven or more years of industry experience in portfolio management, sales, marketing or relationship management.
  


• Having an existing relevant client network and understanding of Japanese markets is key. Asia experience also is helpful.
  


• Fluency in English and Japanese and ability to work part of Japan/Boston MA time zone required.
  


• Significant travel requirement, including visits to the Eaton Vance home office in Boston
  


• Strong written and oral communication and problem resolution skills are critical, as well as ability to work well with a variety of people at all levels of the organization.
  


• Embodies Eaton Vance’s Core Values of Integrity, Professionalism, Teamwork, Client Focus, Creativity/Adaptability and Excellence)
  


• Ability to work collaboratively across various functional areas
  

Eaton Vance is an equal opportunity employer and is committed to providing a work environment that is free of discrimination and harassment. It does not discriminate against applicants or employees with respect to any terms or conditions of employment on account of race, color, religion, creed, national origin, ancestry, sex, sexual orientation, age, genetic information, physical or mental disability (actual or perceived), medical condition including genetic characteristics, marital status, citizenship status, military service status, gender, gender identity, registered domestic partner status, or any other characteristic protected by applicable federal, state or local laws. Eaton Vance also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. This commitment applies to all persons involved in the operations of Eaton Vance, and prohibits unlawful discrimination by any employee of Eaton Vance, including supervisors and co-workers. All employment decisions shall be consistent with the principles of equal employment opportunity.

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