Technical Support / Engineer Specialist テクニカルサポート/エンジニアスペシャリスト
Skills and Knowledge
1) Previous experience with the following networking operating system:
IT Skills, RDBMS (Oracle, SQL Server),OS(Windows, Unix),Networking
2) Previous Customer Service telephone support experience.
3) Excellent analytical thinking and problem solving skills.
4) Communication Skills with customers, Partners in Japanese
5) Communication Skills with support in English (read/write, and hopefully oral communication.)
6) Knowledge of web servers and HTML
7) Past experience with SAP and ECM Software plus
Additional Skills
1) Experience with installation and customizing and operating and trouble shooting (Windows, Linux, Java, Archiving )
2) Previous document management, workflow and text search and retrieval experience."
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?????????????????????SE?????????????????????2??????SAP(????????OK)??1???????????????????GXS – ?????????????????????????????????????????????????????????????????????????????
GXS????????40?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
?????????????????500?????7?????????GXS????????????????????????????????? GXS Trading GridTM???GXS Managed Services ???????????????????????????????????????????????????????????????????????????
?????????????????????????????????????????1997???????SAP??????????????????????2005???????????????????ECM(???????????????)?????EIM(????????????)?????????????????
???EIM???????1????????????????????2012?7?????????????????????????EasyLink?(????:???????????)?2014?1??B2B?????????????/EDI???????GXS?(????:GXS????)?OpenText?????????????
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