Tuesday, August 30, 2011

Senior Manager, Business Development, Commercial

?Name of Position
Senior Manager, Business Development, Commercial, DHL Global Forwarding Hong Kong

?Job Description
·Lead a team of 2 managers to develop and maintain strong existing customer relations and loyalty
through ensuring customer satisfaction
·Conduct corporate customer meeting/ sales visits
·Identify and develop corporate customer sales leads
·Lead market profiling and corporate customer/ competitor research and analysis activities to understand and identify market opportunities and challenges
·Develop effective pricing strategies to sustain profitable growth
·Develop supply chain management solutions
·Responsible for the development and maintenance of corporate customer database and its use for
identification and segment targeting of corporate customers and prospects for the Company
·Work with third party service providers like truckers or shipping lines for special projects
·Work with internal departments to deliver customers needs and make sure service is provided smoothly
*Number of countries/areas covered:3(Hong Kong, South China and Macau)

?Required Competences
·Customer Orientation: customer-focused approach
·Planning & Organizing: sets clear and realistic goals and objectives. Good time management skills
·Decision Making: Makes timely and appropriate choices based on accurate analysis and experience
·Developing People: Facilitates the development of others
·Building and Learning Teams: Knows the talent needs of the team
·Influencing: Persuades others of the value of an approach or idea
·Communication: Provides both verbal and written information in a timely, clear and concise manner
·Commitment to Excel: Challenges self and others to exceed standards and achieve extraordinary results

?Working Hours
41 hours per 5-day week: 0900 - 1815 Monday to Thursday, 0900 - 1800 Friday

?Annual Salary
·A minimum of JPY 5,000,000 per annum plus a monthly housing allowance
·Relocation costs will be covered

? Holiday
Annual leave: 21 days per year and public holidays


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