Program Assistant

Position type: Full-time Staff

Report to: Assistant Director, Continuing Education

Work hours:
11:00 to 19:30, Monday - Thursday
8:30 to 17:00, Saturday
Some work on Friday and Sunday may be required due to the program needs

Salary & Benefits:
Commensurate with experience.
Eleven days paid vacation in the first year, increasing to 20 days after 6 years of employment, plus 5 paid “personal and sick days” each year. In addition, approximately 2 weeks university-wide break over Christmas/New Year. Japanese social insurance and pension, commuting allowance, and tuition benefits for Temple University, Japan Campus (TUJ) programs.

Overview of position:
The Program Assistant provides clerical support for the Continuing Education program, working closely with prospective students, current students, instructors, and other staff members of the program to ensure the smooth operation and the quality of Continuing Education programs.

Primary Responsibilities:
- Manage student records and database
- Support instructors, class preparation and book orders
- Assist with student assessment reports and course survey results
- Handle inquiries from current/potential students in a timely manner
- Process Purchase Requests, and Payment Request forms
- Generate data for marketing/promotional activities review
- Maintain brochure inventory and make brochure packages for prospective students
- Assist with events both outside and internal promotions
- Arrange student workers and provide instructions
- Assist in conducting course advising
- Perform other tasks assigned by the assistant director
Qualifications & Experience:
- Native or native-level Japanese ability with excellent verbal and written English communication skills
- Minimum 5 year’s work experience in a related field or education area
- Excellent PC (Word and Excel) and database skills
- Effective communication, interpersonal, and problem solving skills
- Student/customer-focused attitude
- Detail-oriented, organized, self-motivated, and able to handle multiple tasks simultaneously
- Accounting background a plus, but not mandatory
- Flexibility to work at peak times as necessary

Application Process:
Review of applications will begin immediately.

Desired start date is February 2, 2015 or shortly thereafter.

Only those applicants who make it past the initial review will be contacted.

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